Knowledge base

How Can We Help?

When Will The Course Be Available?

Your course will be available as soon as you have registered and signed in – unless your University has specified a start date, in which case you will have been…

How Do I Get Support?

Make your request on our Support page to make a request. Use the email you signed up with. Support Hours: Mon-Fri – 09:00 – 17:30 We’ll get back to you as soon…

Didn’t Receive Our Email?

If for any reason you didn’t get an email there are a few things to check: Have a look in your spam or quarantined  folder for email from us at Educating…

What’s Happens When I Register?

When you register with your university or institute email address, we’ll send you up to three emails containing: Confirmation of your registration, Confirmation of your Course(s), Login Credentials (only if…