How Can We Help?

Registration to a course requires a valid Course Code. Your course provider or adminsitrator will have provided this code, along with the registration page link and any other relevant joining…

By default, when you register for a Course the platform considers you a course ‘Participant’. Unless the registration page states otherwise, your registration is as a Participant. The other ways…

We only email to help you with your course completion or with your account. We use email to inform you of any notifications, registration details, webinar details or webinar replay…

If your Course registration provides access to any webinars or webinar replays then will need your email address to send relevant notifications, reminders or webinar details. If you’re not receiving…

This platform sees each email address as a separate account, so it is important to make sure that you only use one version of your email address throughout. Please use…

This usually happens for two reasons: The Course access period has expired. Alternative email and account. Course Access Period Upon registration with a valid Course Code you will have been…